Spearman Diesel Fitting Pty Ltd (collectively we, us, our) respects your privacy and recognises the importance of handling, collecting and processing personal and sensitive information in accordance with the law. 

 

We are committed to maintaining the security and confidentiality of the information provided by you and have formulated our Privacy Statement to adhere the regulations of the Privacy Act 1988 and the Australian Privacy Principles.

 

What types of information do we manage?

We value the privacy of our customers, suppliers and the wider community. We receive, collect, use, disclose and manage information that is necessary for us to carry out our business functions, sales and services. This includes personal information such as a person’s name, address, phone number, email address, date of birth, occupation, employment history, financial and family information, signature and IP address. 

 

We may also take photographs that identify individuals; such photographs are managed in accordance with this policy. 

 

 

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How we do we use your information?

The information we collect from you may be used in the following ways:

 

• If you are a customer, information is used to contact you and fulfill any sales and/or services you have solicited. 

 

• If you are a supplier or service provider, information is used to engage your services, process transactions and conduct other functions relevant to our contractual arrangement/s.

 

• If you visit our website or social media channels, we use information (e.g. cookies and Facebook analytics) for authentication and analytical purposes. 

 

• If you get in touch with us about a business-related matter or apply for a job with us, your information is used to contact you and conduct other functions relevant to your enquiry or application.

 

 

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit or access your personal information.

 

 

Do we disclose any information to outside parties?

• We do not sell or trade your personally identifiable information to third parties.

 

• Where necessary, we may disclose information about you to third parties. This may include:

  • Third parties who support our business function. For example, marketing, information and technology, accounting, data storage and recruitment services.

  • If we believe it is appropriate to comply with the law, enforce our site policies, or protect our or other’s rights, property, or safety.

  • Companies for which we are a licensed dealer or supplier and you are making a purchase. For example, if you are purchasing a tractor your information may be passed on for any relevant finance, warranty or delivery matters.

 

• We are committed to maintaining the security and confidentiality of the information provided by you. Our service providers are required to adhere and act in accordance with privacy laws and only use the information for its intended purpose and for which it is disclosed.

 

  

Changes to our privacy statement

If we decide to change our privacy statement, we will post those changes on this page.

 

 

Can you access your personal information?

• Requests to access the personal information we hold on file about you, can made in writing and addressed to the contact details listed at the end of the Privacy Statement or emailed. We are happy to comply with requests providing they do not infringe on the Privacy Act or breach our legal requirements.

 

• If you believe the personal information held about you is incorrect, you may request for it to be updated.  This request can be made in writing and addressed to the contact details listed at the end of the Privacy Policy or emailed. If for any reason we are unable to comply with your request, we will notify you in writing with a reason why.

 

 

If I am unhappy with how my personal information is managed, can I make a complaint?

In the event you are unhappy with how your personal information is being managed by us, we ask that you contact us in the first instance. 

 

Complaints can be made in writing and addressed to the office details below or emailed, detailing the nature of your concern(s). We will respond to your concerns within 30 days of it being received by us.

 

If you are unhappy with our response or if a response is not received within 30 days (of receipt), you can lodge a complaint with the Privacy Commissioner. 

 

 

Contact Information

If there are any questions regarding this privacy statement, please contact us using the information below.

 

Spearman Diesel Fitting Pty Ltd

212 Old Tully Road
Tully, Qld 4854 Australia

accounts@spearmandiesel.com.au